JetBlue Airlines Boarding Groups: A Complete Guide

JetBlue Airlines Boarding Groups: A Complete Guide - Gone are the days of boarding back-to-front on JetBlue Airways, a tactic some of its oldest customers may remember from the airline’s earlier years. This was an efficiency-based model that briefly returned at the height of the COVID-19 pandemic as the airline sought to reduce passenger contact points.

JetBlue Airlines Boarding Groups: A Complete Guide

Many Americans make an effort to fly JetBlue whenever they can. If the price is comparable and the schedule fits with what you need, it makes sense to choose JetBlue for a better experience. But as the JetBlue flight network expands and more and more people begin to fly with them, boarding has become more of a challenge.

The combination of increased flight traffic and more passengers on each flight means a whole lot of people need to know how to board their JetBlue flights every day.

Luckily, that’s just what we are going to show you how to do. We will explain all the details of the JetBlue Airways boarding process, so you’ll be prepared the next time you need to board one of their planes.

Moreover, you can always get in touch with Flying Policy customer support at +1-877-563-0127.

Detailed Analysis of JetBlue Airlines Boarding Groups

Each airline has quirks in how it denotes boarding groups. Some use letters, others use numbers and still others use a combination of both.

How many boarding groups does JetBlue have? The answer is 10.

In JetBlue’s case, the boarding procedures primarily rely on letter-based groups, but there are some non-lettered groups, too — which means you’ll want to listen carefully to the gate agent.

Mosaic/Mint Elites (Group 2)

A key difference in JetBlue’s boarding process compared to some other airlines is that all Mosaic status members are essentially granted equal priority when it comes to boarding.

Along with Mint (first) cabin passengers, all Mosaic members will board in the first group after pre-boarding.

In addition to boarding first, JetBlue’s “priority” boarding lane is reserved for this group, so members who show up or choose to board at any point during the boarding process should be able to cut the line, so to speak, by using the priority lane.

Group A boarding (Group 3)

While most domestic JetBlue flights do not have a first class cabin, they do have Even More Space seats, which give passengers up to 7 inches of extra legroom.

  • In addition to a more comfortable flying experience, these passengers also get to board early in Group A.
  • There are a few ways to score an Even More Space seat. On top of spending a bit extra for a ticket, Mosaic elite status members can select these seats, free of charge, as availability allows.
  • Mosaic 1 passengers can select Even More Space seats for free at check-in.
  • Those with Mosaic 2 and higher status can select Even More Space seats for free upon booking.
  • Cardholders who carry the JetBlue Business Card also earn Group A boarding as part of the card’s suite of benefits, which comes with a $99 annual fee.
  • Finally, customers who spend extra on their ticket for a Blue Extra fare, which includes added flexibility for changes and cancellations, also earn the right to board with Group A.

Want to know more? Contact Flying Policy customer support at +1-877-563-0127.

Group B through F boarding (Groups 5-9)

Groups B through F are JetBlue’s general boarding groups. So, how do you know which group you’ll end up in? It’s hard to predict on any given flight.

The group on your boarding pass is “determined by seat location and check-in to optimize boarding times,” the airline says.

  • There are a few caveats that offer some clues, though.
  • Members who have earned 10, 20, 30 or 40 Mosaic tiles en route to elite status can choose Group B boarding as part of True Blue’s new “Perks You Pick” program.
  • Also, customers who purchased a JetBlue Vacations package will board with Group B (if they don’t meet the criteria for one of the earlier boarding groups).
  • Finally, flyers who select a JetBlue Blue Basic fare — the carrier’s version of basic economy — will be assigned either Group E or F.

No Boarding Group Listed

Occasionally, passengers might find that they have no boarding group listed on their boarding pass. In this case, they’ll board when the gate agent calls for "All remaining passengers" to board, following Group F.

These passengers bring up the rear of the 10 individual boarding groups.

How are JetBlue Boarding Groups Assigned?

JetBlue passengers are assigned to the highest boarding group for which they qualify. For Mosaic and Mint customers, it’s simple: they’ll board in the first group regardless of where they’re sitting on the plane, or the type of fare they booked — that goes even for those elite members traveling on Blue Basic tickets.

In most cases, companions traveling on the same reservation can enjoy the boarding perks of the highest priority passenger, though the airline suggests that all members of a traveling party check in at the same time to ensure the benefits apply. In case you need more assistance, you can always contact Flying Policy customer support at +1-877-563-0127.

Final Thoughts

JetBlue Airways started out as a lower cost carrier, and their fares are still consistently pretty low. What we didn’t expect to see from them, however, is the excellent level of service and hard product that set them a step above most other airlines based here in the United States. As more people began to fly with JetBlue and their flight network increased, they needed to update their boarding procedures to deal with it. Their major change in October 2017 brought them more in line with the way most major airlines do things.

The current procedure is a mix of named and lettered groups that can be quite confusing at first glance, but once you understand the method behind the madness, it begins to make more sense. We’ve done our best to give you all of the details of the current JetBlue Airways boarding procedures, and we hope this will help get your trip off to a stress-free start the next time you fly with them. See you in the air! For more information on the Boarding Groups, feel free to contact Flying Policy at +1-877-563-0127.

JetBlue boards by groups, most of which are identified by letters, though there are some exceptions. JetBlue has 10 boarding groups. The first group is pre-boarding, followed by Mosaic (elite status) and Mint (premium class) passengers. Then Groups B through F are called before All other passengers.
General boarding — also known as Groups B through F, the fifth-ninth group — is assigned based on your seat. The airline assigns groups to maximize efficiency. Passengers with elite status, premium seats or other benefits will be assigned to one of the earliest groups.
If you don’t select a seat on JetBlue, like on most airlines, you’ll be assigned a seat at check-in.
Boarding group A on JetBlue includes all passengers who have booked Even More Space seats for that flight. Group A boards the plane after pre-boarding and after Mosaic and Mint customers, but before general boarding.
Active military personnel and customers traveling with children in car seats or strollers will be allowed courtesy boarding on JetBlue. Courtesy boarding takes place after group A, but before general boarding begins.